How a case arrives ready to answer
A ready case gives your team the details the user chose to share. The team answers beside those details.
Plug-and-play modular infrastructure. Cases arrive with shared details. AI and your team answer in the same chat.
A ready case gives your team the details the user chose to share. The team answers beside those details.
Choose support software by testing how a case reaches your team. Use the same failure and the same team hours for each tool.
Connecting a wallet shares an address with an app. The address alone does not prove who controls it.
Fake support can reach users through private messages, fake bots and look-alike sites. Give users an official place to ask.
The install prompt asks your coding tool to add the widget to your app. Review the files before accepting the change.
Your first 3 eligible resolved cases are free. Then $8 per resolved case, $4 after 100 in a month. Pay only for resolved cases with a transaction check, a verified wallet, or an AI answer. No seats.
A case your AI agent resolves costs the same as one your team resolves.
The fee for a case your team resolves is a software fee.
Resolved cases use your prepaid stablecoin balance.
Custom pricing for bigger teams. Talk to us.
Start with the network, public transaction reference and error the app showed. EVM networks use a transaction hash. Solana uses a transaction signature.
A transaction check shows what the chain recorded. It cannot prove who is chatting or who caused the problem.
Measure each case, from opening Help to resolving the user's problem. Check whether users get useful answers.